business online textbooks
If I buy a product online, take my money but not send the product, what should I do?
I bought a book online from an online store bakery. I always check to ensure that the places they are buying are credible, and unprotected so I went ahead with my purchase. Were withdrawn $ 80 from my account immediately, but it was two weeks and still did not sent, when I paid for priority mail. I sent the customer service department three days ago, still no answer. I called the phone number and their offices are closed after 5:30. I sent another message tonight seeking the order be annulled and that I receive confirmation of cancellation and a full refund. If you do not receive a response from them, as I can contact to complain? Is this a situation of contact the Better Business Bureau?
Yes, in contact with the BBB! They have at least study the issue for you and you have a much more likely to be reimbursed. The BBB has worked for me twice. The BBB can not pay everyone, even if they come into contact with the company to try to getting paid. So if you're still getting your money back after the BBB does his thing, you can get in contact with the Attorney General. It seems a little exaggerated, but it can certainly help. Getting scammed is the worst. Good luck!
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